Privacy Policy
Purpose
This privacy policy outlines how SPR Construction Private Limited (hereby referred to as ‘SPR India’, ‘SPR’, ‘us’, ‘we’, ‘our’, ‘Company’) collects, holds, uses, discloses, and otherwise manages the personal information of customers and website visitors (hereinafter referred to as “Users”).
By browsing our website users are providing us consent to collect and process their data and by default, they are accepting the privacy policy described below.
Definitions
- Data Subject – A data subject who is the subject of personal and sensitive personal data.
- Third Party – All external parties – contractors, interns, trainees, vendors – who have access to SPR’s information assets or information systems.
- Personal data or Personally Identifiable Information (PII) – PII is any information about an individual (the data subject) which can be:
- any information that can be used to distinguish or trace an individual ‘s identity.
- any other information that is linked or linkable to an individual.
- Examples included but were not limited to Name, Address, Date of birth, etc.
- Sensitive Personal Information (SPI) – Sensitive personal data means personal data consisting of information but not limited to the following attributes of the data subject:
- Account password.
- Financial information such as bank account credit card or debit card or other payment instrument details.
- PAN Card Number
- Provided that, any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005, or any other law for the time being in force will not be regarded as sensitive personal data or information for these rules.
Information We Collect
The user may provide us with data from different channels and the company also collects data in different ways and different forms. The ways include but are not limited to:
When the user visits our website, register on our website, or fill out any form on our site.
- When the user visits the construction site or project site offices and provides information by filling a form
- When the user calls the sales executive (or vice versa) of SPR and asks for information about the construction projects or for support.
- Information we collect or you provide to us, includes but is not limited to:
- Email address, Phone Number, Address
- Website Cookies, IP Address
- To deliver our more complex services, it may be necessary to collect information including employment status, income, dependencies, and asset and liability information.
- We may collect personal information such as your IP address and web activity through third-party companies such as Google Analytics if you interact with us over the internet
- Users can refuse to provide the asked information in the form, to the sales executive but, it may lead to not providing the required services from SPR.
Why We Collect Information
Information collection is based on the services we provide to the users. The main purpose of the collection of data/information is to provide the requested services to the users. Following is a brief description of why we collect information from users:
- To improve the services, we provide to the users; information provided by users helps us respond to the user’s queries, service requests and support needs more effectively.
- To analyze the behavior of the group of users on our site so that we can provide personalized services to the users.
- To run the marketing campaigns, services, promotions, etc.
- To keep clients and contacts informed of current developments and the products and services we offer
- To notify contacts and clients of events, products, and services
- To send periodic emails or SMS or WhatsApp or IVR regarding the services they opted for.
How We Secure User’s Information
Security of the information provided by the users is our priority. We ensure it by implementing various security controls. Security controls include organizational and technical measures.
Security controls are implemented to protect the confidentiality, loss, damage, and integrity of the information. Security controls like Data Loss Prevention, Access Control, Encryption, Anti-virus Software, etc. are implemented in the organization.
We are not responsible for the information the user has shared with any other unofficial website which is not legally bound with us. Users shall ensure they provide information to only the official site and sales executive of SPR.
Information We Share
We only share user information if required by legal authorities, to third parties who provide customer service products and to improve the operations and services we provide.
We only share email addresses, phone numbers, and cookies with the third party, and not any sensitive personal information like bank details, credit/debit card details, or PAN card details.
We may disclose any information provided by you:
- To comply with Legal Requirements.
- To respond to requests from government authorities.
- To enforce our terms of use.
- To provide the services you opted for.
- To secure the operations and information.
Retention of Information
User’s personal information will be kept only till it is required to provide the services and to comply with the Laws and Regulations of India.
Personal information will only be retained to fulfill the purpose of collection of data, identified in this policy and contract agreements signed with the users at the time of information collection.
Personal information will be deleted once the purpose of the collection has been done and there is no need to store and process the information. SPR has the right to retain personal information to comply with the laws and regulations of India.
User Rights
As per Indian Laws, the Data Subject has the following rights, and he/she can request them:
- Users have the right to request what information we store, why, and how we process it.
- Users have the right to request an update of the data we are storing which is inaccurate or incomplete.
- User has the right to request to delete the data we are holding, but only in specific cases provided by law.
Users can request for above rights by writing mail to the contact provided in the Privacy Policy.
Blogs, Forums, and Other Social Media
SPR India communicates with clients via social media, forums, and other interactive platforms. Any personal information you disclose on these sites may be read, collected, and used by other users over whom we have no control. SPR India is not responsible for any use, misuse, or misappropriation by other users of any personal information that you contribute in this manner.
Changes to the Privacy Policy
SPR will update this privacy policy at its sole discretion. Users are advised to check this page for any changes in the privacy policy and to stay informed about how the personal information of the users is protected by us. The users hereby acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.
Copyright
Any reproduction, retransmission, or other use of any information, proprietary or otherwise, on this site is strictly prohibited and may infringe copyrights or trademarks of SPR India, its subsidiaries, associates, or group companies. In such cases, SPR India, its subsidiaries, associates, or group companies shall not be liable for any information or advertisement published on a fake website.
12. Grievance and Contact Details
In case of any complaint, grievance, or request for rights users may contact the following:
SPR Construction Private Limited
B&C Mills, SPR India, No:1,
Cooks Rd, Perambur, Chennai,
Tamil Nadu 600012.